FAQ

ORDERS

DO YOU SHIP INTERNATIONALLY?

We ship Worldwide for most products.

 

HOW LONG BEFORE MY ORDER SHIPS

Orders ship within 48 hours from when your order was placed 

 

HOW MUCH IS SHIPPING?

Shipping & Handling charges are:

 

WHAT SHIPPING CARRIERS DO YOU USE?

We use both USPS & UPS for domestic orders and DHL for International orders.

 

 

CAN I CHANGE MY ORDER?

Please contact us directly at info@belairbeautique.com.We will do our best to accommodate your request but we do not guarantee changes on orders already placed.

 

CAN I CANCEL MY ORDER?

We are unable to cancel orders once placed.

 

CAN I EXCHANGE MY PRODUCT?

We currently don't offer exchanges; all sales are final.

 

HOW CAN I CHECK MY ORDER STATUS?

If you have not received an email with tracking details, your order has not been shipped yet. Track your order directly through any of our carrier websites.

 

PRODUCTS

DO YOU TEST YOUR PRODUCTS ON ANIMALS?

No, we do not test our products on animals. All of our products are cruelty free 

 

WHAT TEMPERATURE DO YOUR PRODUCTS NEED TO BE STORED AT?

All products should be stored in a cool & dry place and away from direct sunlight and excessive heat. 

Due to the ingredients in our shampoo bars, they can be stored in cool & dry place but for best use, store in a covered soap dish when not in use.

 

ARE YOUR SHAMPOO BARS SAFE TO USE ON ALL HAIR TYPES?

Yes, our shampoo bars are safe to use on all hair types. Our shampoo bars leave the hair hydrated so they are perfect for all hair types. 

 

CAN I USE YOUR SHAMPOO BARS ON COLOR TREATED HAIR?

Yes, all of our shampoo bars are safe to use on color treated hair. Our products won't alter your hair color.

 

CAN I USE YOUR BIKINI AREA SKIN LIGHTENING CREAM ON OTHER AREAS?

Yes, our 'Bikini Area Skin Lightening Cream' can be used on any area you're experiencing hyperpigmentation but works best on breasts, underarms, face, bikini line & genital areas.

 

HOW LONG DOES IT TAKE TO SEE  RESULTS WITH YOUR SKIN LIGHTENING CREAM?

You'll see brighter & more even skin in just 3 to 6 weeks depending on usage. This product is free of parabens and harmful chemicals so you can use as often as you'd like.